Voice Agents

The voice agent that answers
like your best employee.

Portico Voice Agents pick up on the first ring, book the appointment, qualify the lead, answer the question — and hand off to a real person the moment a call needs one. Every call, day or night.

Real recording · real transcript
Live Voice Demonstration

Cityline Property Management

0:00/1:48preview
PorticoThanks for calling Cityline Property Management! This is Nora, your virtual assistant. How can I help you today?

Hear how Portico answers your customers.

Interactive sample calls — real recordings coming soon.

Capabilities

Everything a great receptionist does — on every call.

One voice agent handles the routine work that ties up your team, and escalates the calls that genuinely need a human.

Appointment booking

Books directly into your calendar during the call — no callback, no phone tag, no double-booking.

Lead qualification

Asks the right questions and captures every detail your team needs before they follow up.

Answers questions

Handles your most common questions from a knowledge base you control and update anytime.

Bilingual

Speaks English and French, and switches between them mid-conversation, naturally.

Call summaries

Every call ends with a clean summary, full transcript, and a clear next step.

Analytics

See call volume, intents, sentiment, outcomes, and transfers in one live dashboard.

CRM sync

Pushes callers, notes, and outcomes into your CRM automatically after every call.

24/7 answering

Nights, weekends, holidays, and every minute your team is already on another call.

Appointment booking

Appointments booked while you work.

The voice agent checks live availability and schedules directly into your calendar during the call. No callback, no back-and-forth — the caller hangs up already booked, with a confirmation on the way.

  • Real-time availability across your calendars
  • Confirmations and reminders sent automatically
  • Reschedules and cancellations handled on the call
  • Rules for buffers, hours, and service types
Portico Calendar
MTWTFSS
Thu at 2:00 PMConfirmed
Synced to Google Calendar
Confirmation text sent
Lead qualification

Every lead qualified before it reaches you.

New callers are asked the questions that matter, and their answers are captured cleanly. Your team follows up on warm, qualified leads instead of chasing voicemails.

  • Custom qualifying questions per call type
  • Contact details captured and verified
  • Intent and urgency detected automatically
  • Synced to your CRM the moment the call ends
Incoming caller
New leadHigh intent
NameCaptured
PhoneVerified
InterestDetected
Knowledge base

Answers from a knowledge base you control.

Hours, services, pricing, policies, directions — the voice agent answers common questions instantly from a knowledge base you own. Update it anytime; there's nothing to re-train.

  • Answers grounded in your own content
  • Update instantly, no retraining
  • Consistent, accurate every time
  • Escalates anything it can't confidently answer
Knowledge Base
What are your hours on Saturday?
We're open 9am–2pm on Saturdays.
Summaries & analytics

A written record of every conversation.

Each call ends with a summary, full transcript, detected intent, and the outcome — visible in a live dashboard. See what callers want, when they call, and where you're losing them.

  • Summary, transcript, and next step per call
  • Volume, intents, sentiment, and outcomes
  • Transfer and resolution rates at a glance
  • Exportable and synced to your tools
Call summary
Resolved automatically82%
Warm-transferred18%
ROI Calculator

What could unanswered calls be costing your business?

A simple interactive calculator gives you a reason to quantify the problem before you compare features or pricing.

Estimate the opportunity at risk

Monthly inbound calls500
Missed call rate20%
Lead-to-customer conversion35%
Estimated revenue at risk / month$14,000

The estimated revenue represented by calls that currently go unanswered.

Missed calls / mo100
Customers lost / mo35
Lifetime value at risk$70,000
FAQ

Voice Agent questions, answered.

Natural, clear, and on-brand. The goal is a helpful first impression from the very first word — most callers simply get their answer or booking and move on.

Explore

Go deeper

See how Portico routes calls, connects to your tools, and adapts to your industry.

Put a voice agent
on every call.

Start your free trial and hear Portico answer, qualify, and book appointments automatically — or book a demo with our team.