Answer every service call —
and dispatch fast.
Portico is the 24/7 answering service and voice agent built for home services. It picks up every call on the first ring, dispatches emergencies to your on-call tech, books the rest into your calendar, and qualifies every lead — for HVAC, plumbing, electrical, roofing, landscaping, and general contractors.
The first company to answer wins the job.
When a homeowner has a flooded basement or a dead furnace, they call down the list until someone picks up. If that call goes to voicemail, it goes to your competitor. Portico answers instantly, every time — dispatching the emergencies and booking everything else automatically, so your phone stops leaking revenue.
- Every call answered live, 24/7 — no busy signals, no voicemail
- Emergencies dispatched to your on-call technician in seconds
- Routine jobs booked straight into your schedule
- Works for HVAC, plumbing, electrical, roofing, landscaping, and GCs
Every call your shop gets, handled.
From a 2 a.m. no-heat emergency to a next-week gutter cleaning, Portico knows what to do with each call — and does it without tying up your crew.
Emergency calls
Burst pipes, no heat, sparking panels, storm damage — Portico recognizes the emergency, gathers the address and problem, and dispatches to your on-call tech in seconds.
Appointment scheduling
Books tune-ups, installs, inspections, and repairs straight into your calendar during the call, with the right service window and buffer for drive time.
Lead qualification
Captures job type, property details, budget signals, and timeline so your estimators quote warm, ready-to-book work instead of chasing voicemails.
After-hours answering
Nights, weekends, and holidays are covered. Callers reach a helpful voice instead of a machine, and you wake up to booked jobs, not missed ones.
Dispatch routing
Routes each call by trade, zip code, urgency, and who's on call — sending the right job to the right technician without a dispatcher glued to the phone.
Quotes & pricing
Answers your common pricing questions, shares service-call fees and ballpark ranges you set, and flags big jobs for a same-day estimate.
Jobs booked into the right window, automatically.
Portico offers callers real openings that respect your service areas, crew availability, and drive time between jobs. It confirms the address and job type, books the window, and sends a confirmation — so your schedule fills itself without a dispatcher on the phone all day.
- Real-time availability across your calendars and crews
- Service windows sized to the job with drive-time buffers
- Address, job type, and access notes captured up front
- Confirmations and reminders sent to cut no-shows
Warm-transfer the emergency to your on-call tech.
When a call is a true emergency, Portico doesn't take a message. It confirms the address and the problem, checks who's on call, and warm-transfers the caller to your technician with a full summary already in hand — so your tech picks up in context and is rolling in minutes.
- Urgency detected from the caller's own words
- On-call rotation and trade rules applied automatically
- Warm transfer with address, problem, and history attached
- Text and call-log record of every dispatched job
48 Birch Lane — no heat, temperature dropping. Priority dispatch.
Plugged into the tools you already run on.
Portico writes to your field service and calendar software in real time, so what happens on the phone shows up where your crew already works.
Books jobs, creates clients, and logs requests in Jobber as calls come in — so your schedule and CRM stay current without manual entry.
Schedules appointments and pushes new customer and job details straight into Housecall Pro, keeping your board and dispatch in sync.
Creates bookings and captures job and customer data in ServiceTitan, matching your business units, job types, and dispatch rules.
Checks live availability and drops confirmed appointments onto the right calendar, with the correct service window and reminders.
What could unanswered calls be costing your business?
A simple interactive calculator gives you a reason to quantify the problem before you compare features or pricing.
Estimate the opportunity at risk
The estimated revenue represented by calls that currently go unanswered.
Every missed call is a job your competitor just booked.
Start a free trial and hear Portico answer, dispatch, and book your home services calls — for HVAC, plumbing, electrical, roofing, landscaping, and general contractors.
Home services questions, answered.
Yes. It listens for the words and situations that signal urgency — no heat, active leak, gas smell, electrical hazard, roof failure — confirms the address, and warm-transfers or dispatches to your on-call technician immediately instead of leaving a message.
Go deeper
See how Portico's voice agents work, what they connect to, and how they fit adjacent industries.
Answer every call.
Dispatch every emergency.
Put Portico on your phones and never lose another job to a missed call — start your free trial or book a demo with our team.