Industries

Purpose-built for service businesses.

Portico is configured to how each industry actually takes calls — the intents it handles, the workflows it runs, and when it hands off to your team.

Property Management

Keep tenants, owners, and prospects served without tying up your leasing office — Portico answers, routes, and books around the clock.

Common call types

  • Tenant inquiries
  • Maintenance requests
  • Leasing & showings
  • Rent & payment questions
  • Emergency dispatch

Supported workflows

  • Book showings into your calendar
  • Log maintenance tickets
  • Route after-hours emergencies
  • Qualify prospective renters

Integrations

  • AppFolio
  • Buildium
  • Yardi
  • Google Calendar
  • HubSpot
Why Portico works well Vacancies and emergencies don't wait for office hours. Portico captures every lead and triages urgent issues 24/7.

Home Services

For HVAC, plumbing, electrical, and more — capture every service call, day or night, and get a tech dispatched fast.

Common call types

  • Emergency service
  • Job scheduling
  • Quotes & estimates
  • Service reminders
  • After-hours dispatch

Supported workflows

  • Priority-flag emergencies
  • Book service windows
  • Warm-transfer to on-call techs
  • Send confirmation texts

Integrations

  • ServiceTitan
  • Jobber
  • Google Calendar
  • Twilio
  • GoHighLevel
Why Portico works well Emergencies convert when you answer first. Portico dispatches urgent calls and books the rest automatically.

Janitorial & Facility Services

For commercial cleaning and facility contractors — qualify every bid request and dispatch every urgent callout, day or night.

Common call types

  • Bid & quote requests
  • Urgent cleanups
  • Recurring schedule changes
  • Special projects
  • Crew callouts & coverage

Supported workflows

  • Qualify bids and book site walkthroughs
  • Escalate floods, spills, and biohazards
  • Log added and skipped service nights
  • Route crew callouts to the on-call supervisor

Integrations

  • Jobber
  • HubSpot
  • Google Calendar
  • Twilio
  • Zapier
Why Portico works well Your crews work nights and your prospects call first thing. Portico covers both ends of the clock so no bid or callout is missed.

Dental

Fill the schedule and welcome new patients automatically, while your front desk focuses on the people in the chair.

Common call types

  • New patient booking
  • Appointment scheduling
  • Insurance questions
  • Reminders & reschedules
  • After-hours triage

Supported workflows

  • Book into the provider calendar
  • Collect new-patient details
  • Send reminders
  • Escalate urgent issues

Integrations

  • Jane
  • Google Calendar
  • Outlook
  • QuickBooks
  • Twilio
Why Portico works well Missed calls are missed patients. Portico books new patients around the clock and keeps the chair full.

Veterinary

Triage urgent cases and book visits without missing a call, so your team can stay focused on care.

Common call types

  • Urgent care triage
  • Appointment booking
  • Prescription refills
  • New client intake
  • After-hours coverage

Supported workflows

  • Triage urgency and escalate
  • Book appointments
  • Capture refill requests
  • Route emergencies to on-call

Integrations

  • Practice management (API)
  • Google Calendar
  • Twilio
  • Zapier
Why Portico works well Pet emergencies are stressful and time-sensitive. Portico responds instantly and gets urgent cases to a human fast.

Law Firms

Qualify and intake new clients before they call the next firm — every inquiry captured with full context.

Common call types

  • Client intake
  • Lead qualification
  • Consultation scheduling
  • Case status routing
  • Confidential messages

Supported workflows

  • Run structured intake
  • Qualify and route by practice area
  • Book consultations
  • Warm-transfer to an attorney

Integrations

  • Clio
  • MyCase
  • Google Calendar
  • HubSpot
Why Portico works well The first firm to respond usually wins the client. Portico intakes and qualifies leads 24/7 with confidentiality.

Medical Clinics

Book patients and triage calls so your front desk isn't buried, with the same professional experience every time.

Common call types

  • Appointment scheduling
  • New patient intake
  • Insurance & billing
  • Prescription requests
  • After-hours triage

Supported workflows

  • Schedule into provider calendars
  • Collect intake details
  • Answer billing questions
  • Escalate clinical urgency

Integrations

  • Practice management (API)
  • QuickBooks
  • Outlook
  • Twilio
Why Portico works well Front desks are overwhelmed. Portico absorbs routine calls and routes clinical urgency to your staff instantly.

Real Estate

Never miss a buyer or seller lead while you're showing a property — Portico answers and books the showing.

Common call types

  • Buyer & seller inquiries
  • Showing appointments
  • Listing questions
  • Lead qualification
  • After-hours coverage

Supported workflows

  • Book showings
  • Qualify buyers and sellers
  • Answer listing questions
  • Route to the right agent

Integrations

  • HubSpot
  • Salesforce
  • GoHighLevel
  • Google Calendar
Why Portico works well Leads go cold in minutes. Portico responds the instant a prospect calls and gets the showing on the calendar.

Don’t see your industry?

Portico can be configured for virtually any business that takes calls.